1. Introduction

At Crick Playz ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our free-to-play fantasy sports platform.

Since Crick Playz operates as a completely free platform with no monetary transactions, our data practices are designed with minimal collection and maximum protection in mind.

2. Information We Collect

2.1 Information You Provide

When you register for an account, we collect:

• Personal Information: Name, email address, mobile number, date of birth, and state of residence
• Account Information: Username, encrypted password, and profile preferences
• Verification Data: Age verification and state eligibility confirmation

2.2 Information Automatically Collected

When you use the Crick Playz platform, we may automatically collect:

• Usage Data: Contest participation, team selections, and performance statistics
• Technical Data: IP address, browser type, device information, and operating system
• Analytics Data: Page views, session duration, and feature usage patterns
• Log Data: Access times, error logs, and security events

2.3 Information We Do NOT Collect

3. How We Use Your Information

At Crick Playz, we use the information we collect strictly to operate, maintain, and improve your experience on our platform. Your data is never used for any unauthorized or commercial purposes.

3.1 Platform Operations

• Creating and managing your user account
• Facilitating contest participation and team management
• Calculating and displaying game performance statistics
• Providing reliable customer support and assistance
• Maintaining platform integrity, security, and fraud prevention

3.2 Legal and Regulatory Compliance

• Verifying user eligibility (18+ age requirement)
• Confirming state of residence for compliance with local regulations
• Maintaining accurate records as required by law
• Responding to valid legal or governmental requests when necessary

3.3 Platform Improvement

• Analyzing usage patterns to enhance gameplay and features
• Identifying and fixing bugs or technical issues
• Developing new features based on player feedback and behavior
• Ensuring smooth and optimal performance across all devices

4. Information Sharing and Disclosure

We may share your information only in the following limited and secure circumstances:

4.1 Service Providers

We may share limited data with trusted third-party service providers who help us operate and maintain the Crick Playz platform, including:

• Cloud hosting and infrastructure partners
• Analytics and performance monitoring providers
• Customer support and communication tools
• Security and fraud prevention services

These service providers are strictly bound by confidentiality agreements and may use your data only for the purposes necessary to support our operations.

4.2 Legal Requirements

We may disclose information if required by law or in good faith belief that such action is necessary to:

• Comply with legal processes, regulations, or government requests
• Protect our rights, property, or platform integrity
• Safeguard the rights and safety of Crick Playz users
• Investigate potential violations of our Terms of Service or policies

4.3 Business Transfers

In the unlikely event of a merger, acquisition, restructuring, or sale of assets, your user information may be transferred as part of the transaction — always under the same level of privacy protection outlined in this policy.

5. Data Security

At Crick Playz, protecting your personal information is a top priority. We apply multiple layers of industry-standard security practices to keep your data safe and confidential at all times:

• Encryption: All information transmitted between you and our servers is protected using SSL/TLS encryption.
• Secure Storage: Personal data is stored in encrypted databases with advanced protection mechanisms.
• Access Controls: Only authorized personnel have restricted access to sensitive user data.
• Regular Audits: We conduct frequent internal reviews and third-party audits to ensure platform security.
• Incident Response: A dedicated team monitors and responds promptly to any potential security threats.

While Crick Playz takes all reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong, unique passwords and to keep your login credentials private.

6. Data Retention

Crick Playz retains your personal information only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. We follow a minimal data retention approach to ensure your privacy and security.

• Active Accounts: Your information remains stored while your account is active and you use our services.
• Inactive Accounts: Accounts that remain inactive for more than 3 years may be securely archived or permanently deleted.
• Legal Requirements: Certain data may be retained longer to meet legal, regulatory, or compliance obligations.
• Contest Records: Participation and performance records may be preserved for historical, analytical, or dispute resolution purposes.

7. Your Privacy Rights

As a user of Crick Playz, you have full control over your personal information. You may exercise the following rights in accordance with our privacy principles:

7.1 Access and Portability

• Request a copy of the personal data associated with your account
• Download your contest participation history and performance records
• Review and manage your account preferences and settings

7.2 Correction and Updates

• Update your profile or contact details at any time
• Correct any inaccurate or incomplete information
• Adjust your communication and notification preferences

7.3 Deletion

• Request deletion of your Crick Playz account and all associated data
• Ask for removal of specific personal details, subject to legal obligations
• Opt out of non-essential marketing or promotional communications

To exercise any of these rights, please contact our privacy team at privacy@crickplayz.fun or manage your preferences directly through your account settings.

8. Cookies and Tracking

Crick Playz uses a minimal set of cookies and tracking tools to provide you with a smooth, secure, and personalized experience on our platform. We do not use cookies for advertising or third-party marketing purposes.

8.1 Essential Cookies

• Enable secure login sessions and authentication
• Maintain platform stability and prevent fraudulent activities
• Remember your basic settings and user preferences

8.2 Analytics

• Collect anonymous usage statistics to understand platform performance
• Monitor technical performance and detect potential issues
• Help us improve user experience and feature effectiveness

You can manage or disable cookies at any time through your browser settings. However, please note that disabling essential cookies may limit certain functionalities of Crick Playz or affect overall platform performance.

9. Children's Privacy

Crick Playz is strictly intended for users aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18. Participation in our fantasy sports platform requires users to confirm their age and eligibility in accordance with applicable laws.

If we become aware that we have inadvertently collected data from a user under 18, we will take immediate steps to delete such information and, if necessary, terminate the associated account. Parents or guardians who believe their child has shared personal data with Crick Playz can contact us right away at privacy@crickplayz.fun.

10. International Users

Crick Playz is primarily intended for users located in India and operates in full compliance with Indian data protection and privacy regulations. By accessing or using our platform from outside India, you acknowledge and agree that your information may be transferred to, stored, and processed in India.

Regardless of where your data is processed, Crick Playz applies robust administrative, technical, and organizational measures to ensure your information remains secure and protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

Crick Playz may update this Privacy Policy periodically to reflect changes in our operations, legal obligations, or user feedback. Whenever we make significant updates, we will take appropriate steps to notify you, such as:

• Posting the revised policy on our official website or app
• Updating the “Last Updated” date at the top of the policy
• Sending email notifications for major changes
• Displaying clear in-app or web notifications

By continuing to use Crick Playz after such updates, you acknowledge and agree to the revised terms of this Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how Crick Playz handles your personal data, please reach out to us: